Terms & Conditions

Terms & Conditions

1. Acceptance of Terms

By accessing or using our Services, you accept and agree to these Terms & Conditions, including any specific terms applicable to certain services. If you disagree with any part of these terms, you must refrain from using our Services.

2. Description of Services

WebOnCloud, offered by TRIWIZER TECHNOLOGIES PVT LTD, provides a range of IT and cloud services, including but not limited to cloud solutioning, consulting, migration, optimization, security, DevOps, and FinOps. These services are provided under specific agreements, including service agreements, statements of work, and proposals, which detail scope, timelines, and fees.

3. User Responsibilities and Conduct

As a user, you agree to:

• Provide accurate, up-to-date information during registration and for service requests.
• Refrain from unauthorized access to data or services.
• Comply with all applicable laws and regulations, and not use our Services for unlawful purposes.
• Maintain the confidentiality of your login information.

Failure to comply with these responsibilities may result in the termination or suspension of access to our Services.

4. Intellectual Property

All intellectual property associated with WebOnCloud, including but not limited to trademarks, content, and technology, is owned or licensed by TRIWIZER TECHNOLOGIES PVT LTD. Unauthorized use, reproduction, or distribution of this intellectual property is prohibited. You are granted a non-exclusive, limited license to access and use our Services as permitted under these terms.

5. Confidentiality

We respect the confidentiality of all client-provided information. We will handle confidential data responsibly and in accordance with applicable data protection laws. Users agree to keep proprietary information obtained through our Services confidential.

6. Fees and Payments

Fees and payment terms are outlined in the relevant service agreements. Payments must be made according to the agreed schedule, and late payments may incur interest and lead to suspension of Services. Additional charges may apply for overdue accounts, and legal action may be initiated to recover unpaid amounts.

7. Limitation of Liability

TRIWIZER TECHNOLOGIES PVT LTD is not liable for any indirect, incidental, or consequential damages in any form resulting from the use of or inability to use our Services. Our liability is limited to the total fees paid for the specific Services of the current billing or payment cycle related to the claim.

8. Termination of Service

We reserve the right to suspend or terminate Services for any user in breach of these Terms & Conditions, involved in fraudulent activity, or where we must protect our business or other users. Upon termination, all outstanding obligations will become immediately due and payable.

9. Governing Law

These Terms & Conditions are governed by the laws of [Jurisdiction]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

10. Contact Information

For inquiries regarding these Terms & Conditions, please contact us at: TellUs@weboncloud.com

Privacy Policy

1. Information Collection

1.1 Personal Data

We collect personal information that you voluntarily provide, including your name, email, contact details, billing information, and job titles. This information helps us manage our relationship with you and offer tailored services.

1.2 Data Collected Automatically

We automatically collect data such as IP addresses, browser types, device details, and logs of interactions. This data is used to improve our Services, enhance user experience, and ensure the security of the platform.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, provide social media features, and analyze traffic. You can manage cookie settings through your browser, but disabling cookies may limit your experience on our site.

2. Use of Collected Information

We use collected data to provide and enhance our Services, process payments, communicate updates, and ensure the security of our platform. We may also use anonymized data for internal analysis and business insights.

3. Sharing and Disclosure

Service Providers: We may share data with third-party service providers who assist in providing our Services, under strict confidentiality agreements.

Legal Obligations: We may disclose information to comply with legal obligations, protect our rights, or enforce our Terms & Conditions.

Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred in compliance with applicable laws.

4. Data Security

We implement industry-standard security protocols to protect your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data for the duration necessary to fulfill the purposes described in this Privacy Policy or as required by law. Users may request the deletion of their data, subject to legal restrictions.

6. User Rights

In accordance with applicable laws, users may have rights to access, update, or delete their personal data. To exercise these rights, please contact us. We may verify your identity before processing your requests.

7. Changes to Privacy Policy

We may periodically update this Privacy Policy. Any changes will be effective when posted to this page. Continued use of our Services implies acceptance of the updated policy.

8. Children’s Privacy

Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will promptly delete it.